Trust & Safety

PLEASE READ THOUGHTFULLY THESE TERMS OF USE. THE USE OF THE SERVICES DESCRIBED BELOW CONSTITUTE, YOUR PRIOR ACCEPTANCE, EXPRESS AND WITH NO EXCEPTIONS, OF ALL OF THE TERMS AND CONDITIONS HERE EXPECTED. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THE SERVICES. THESE TERMS OF USE FORM PART OF THE LEGAL OF KANGAPP

  1. PURPOSE
    • These Special Conditions are intended to regulate the conditions applicable to rental facilities baby items (hereinafter, the Service).
  2. SCOPE
    • Seniors can only use the service offered by Kangapp with the particularity that they, as Owners, must legally reside in the European Union. The purpose of the service is:
      1. Allow Owners to post baby items for possible rent by other users.
      2. Allow users who, for whatever reason, need temporarily this type of article access them through a rental.
      3. Create opportunities for interaction between users
  3. USERS
    • Any user can navigate through the platform without being registered, perform searches, and consult deals and basic data from renter’s profile and their assessment and access to the information that Kangapp shares. To access certain features, such as posting articles, make reservations, contact other users or value them, users must register, either directly in the web of Kangapp or by other social networks. Registered users profiles have some basic personal information that will be public for the rest of users, and others who may share with those who wish to preserve their privacy. Registered users can modify at any time these data in their own profile, where they also have access to their listings and status and their history of reserves. The action of registering as user in Kangapp implies the acceptance and commitment to comply with the obligations and provisions defined in the General Terms of Service.
  4. PROCESS OF PUBLICATION AND RESERVATION OF EXPERIENCES
    • The Owners may publish unlimited articles in the platform for free. Kangapp charges a fee to the Owners on the amount of bookings made to bear the costs of maintaining the service provided and implement improvements. The published photos of the articles should show in the best way as well as its availability, pricing, additional expenses and other information to other users with the necessary information about it. This information is requested by Kangapp and should be facilitated by Owners to provide a service of the highest quality. The platform does not verify or guarantee that the information and contents are accurate, truthful or wrong. The Owner is solely responsible for the truthfulness, accuracy and correctness of information. Once an article is published, it will be public for all users of Kangapp, whether they are registered or not, so that, anyone may request the reservation of the article, which must be approved by the Owner in within 48 hours of receipt, after which, if there has been no response, the reservation will be cancelled automatically by the platform. When the Owner accepts a reservation, the amount thereof shall be charged to the Renter through the mean of payment applicable. In the event that the Owner requires a guarantee, a preauthorized retention will make in Renter’s account.
  5. 5. ECONOMIC CONDITIONS
    • Renters must pay the price or amount of each reservation, including possible additional charges, which are set by the tenants in their publications, VAT and other taxes included. Once the rental booking confirmed, we will proceed to charge the tenants the total amount thereof. Kangapp as agent limited each owner in order to accept on its behalf charges payments tenants retains the same and once elapsed twenty-four hours the end of the rental period fixed between users, will transfer to the Owner the corresponding amount , after deducting the applicable percentage (20%) the use of the platform Holder and services linked well as all applicable taxes. This percentage is expressly stated on Form Publishing offers. In the above operations will apply the corresponding taxes, assuming your payment who, in accordance with current regulations, it is considered a taxable person thereof.
  6. CANCELLATIONS AND REFUNDS
    • In general, the user may cancel a confirmed booking according to the following Cancellation Policy:
    • Advance Reimbursement*
      0 hours to 48 hours 0%
      48 hours to 7 days 50%
      7 days or more 100%
      (*): % of total rental amount
  7. TERMS OF USE OF THE RENTAL SERVICE
    • Owners and Renters expressly undertake to use the Service in a diligent and correct manner, respecting the following rules of access and use, and assuming any liability arising from breach of the same.
      1. Service Access: Do not access the Service by any means other than the interface that Kangapp provides to log in.
      2. User Identity: Do not misrepresent your identity pretending to be somebody else, a non-existent person, a member of any entity or lie about your relationship with any other person and/or entity.
      3. Respect other Users: Do not stalk, harass or, otherwise, harass any third party, do not to collect or store personal data about other Kangapp users without complying with current legislation on data protection, and not to give or share to third parties, for any purpose, data captured from distribution lists.
  8. LIABILITY
    • Users agree to be solely responsible for all the agreed conditions. Kangapp will not accept any liability (including, without any limitation, payment of compensation or assumption of any costs or expenses) in which the user had to incur as a result of the early termination of the rental period, by the Owner, or any other circumstance which occurred during it. If a Owner or a Renter causes any damage, they must repay the full cost of the damage caused to the person and/or entity that has suffered generated such damage. They must also indemnify Kangapp for the full amount of any claim made against Kangapp by any third party as a result of such damage. Supposing that, for whatever reason, the Owner could not meet the reserve agreed with the Renter, Kangapp will have no liability whatsoever, with the sole exception proceeding the related reimbursement. The Owner shall be solely responsible for any liability arising as a result of the above. To the maximum extent permitted by law, Kangapp will not be responsible for (i) loss or punitive, special, indirect, loss of profits, revenue, contracts, and loss or damage to goodwill or reputation; (ii) errors regarding the information (including description rates, availability and ratings) of Owners and Renters, available on the site; (iii) products or services offered by Owners; (iv) loss, damage or costs (direct , indirect, consequential or punitive) the Owner and/or Renter may suffer, arising or relating to use, unavailability or delay of the platform; or (v) for damages, losses or costs, which the Owner or Renter suffer , incur or have to pay , either through acts (laws), errors, violations, negligence, wilful misconduct, omissions, defaults, misrepresentation, strict tort, including any cancellation (total or partial), strike, force majeure or other acts beyond its control. Kangapp reserves the right to temporarily or permanently stop the use of the Service at any time in the event of unauthorized use or alleged unauthorized use of the Service itself, either for contravening the provisions of these Terms of Use or other causes. In such cases, it will not fall any obligation or liability on Kangapp.